Help & documentation
Step-by-step guides for the things people ask about most — for attendees, members, and the people running the show.
Running a neighborhood?
50 guides for organizers, from setting up your neighborhood to event day, contests, money, and the app.
Running a club?
12 guides covering the whole life cycle, from petition to your first event and beyond.
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Tickets & check-in
Money
Payments, charges, and refunds
What you pay, what the charge looks like, and how refunds work: the event's refund policy, shown before you pay, decides them.
Get paid back for event expenses
Bought snacks or supplies for a community or club event? Here's the form, screen by screen, and what happens after you submit it.
Account
Emails
Clubs
Starting a club
Start a club: how petitions work
A club begins as a proposal your neighbors sign. Here's what you're deciding when you write one, and what your neighborhood gets to decide instead.
Gather signatures and form the club
Who's allowed to sign, what happens when you hit the goal, and the three ways a petition can end.
Set up your club's page
Everything under Details: the description, tags, look, member-only links, and the questions you ask people when they join.
Club settings: alerts, emails, dues, and refunds
The Settings page, field by field — where your club's alerts go, who else gets copied, how dues actually get collected, and the refund terms for paid events.
Running a club
Create your first club event
The one choice that changes everything else about a club event, then the fields that matter and what publishing sets off.
Run the event: headcount, check-in, and after
Once an event is published, its own page is where you run it — the headcount, the messages, the door, the helpers, and everything that happens afterwards.
Run a poll, then turn it into an event
Next book, next route, next meeting night — and the one-click path from a decided poll to a real event on the calendar.
Book a neighborhood facility
How a club reserves the clubhouse, the court, or the meeting room — including the recurring booking that covers a whole season at once.
Give the club a rhythm
Most clubs are a habit before they're a calendar. Here's how to tell the app what the habit is.
Members, dues, and standing
Who gets in automatically, who waits for you, what pausing means, and where dues money goes.
Grow your club
Being findable, reaching out on purpose, and the loop that brings in members while you're not thinking about it.
Budgets and reimbursements
Track the club's money, and walk through submitting a reimbursement for a club event — screen by screen, with what happens after you hit submit.
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